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Speak to our expert Sales Team on 0447 483 035.

Speak to our expert Sales Team on 0447 483 035.

Terms of Service

OVERVIEW This website is operated by Refrigeration Experts. Throughout the site, the terms “we,” “us,” and “our” refer to Refrigeration Experts. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree to all the terms, you may not access the site or use its services. Any new features or tools added will also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services.


1. ONLINE STORE TERMS By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site. You may not use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction, including copyright laws. Any breach of these Terms will result in immediate termination of your services.


2. GENERAL CONDITIONS We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted over networks. Credit card data is always encrypted. You agree not to reproduce, duplicate, copy, or exploit any part of the Service without express written permission from us.


3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION We are not responsible if information on this site is not accurate, complete, or current. Historical information is for reference only. We may modify site content at any time, but we have no obligation to update information.


4. MODIFICATIONS TO SERVICE AND PRICES Prices for our products may change without notice. We reserve the right to modify or discontinue the Service without notice and are not liable for any modifications, suspensions, or discontinuances.


5. PRODUCTS OR SERVICES Some products or services may be available exclusively online and have limited quantities. Returns and exchanges are subject to our Refund Policy. We reserve the right to limit sales of our products or services and to discontinue any product at any time.


6. ACCURACY OF BILLING AND ACCOUNT INFORMATION We may refuse or limit orders at our discretion. You agree to provide current, complete, and accurate purchase and account information and to update it as necessary.


7. OPTIONAL TOOLS We may provide access to third-party tools but have no control or responsibility over them. Use of such tools is at your own risk.


8. THIRD-PARTY LINKS We are not responsible for content, accuracy, or transactions involving third-party links on our site.


9. USER COMMENTS AND FEEDBACK By submitting comments or materials, you grant us the right to use them without restriction. We may, but are not obligated to, monitor and remove content we deem unlawful or inappropriate.


10. PERSONAL INFORMATION Your submission of personal information is governed by our Privacy Policy.


11. ERRORS, INACCURACIES, AND OMISSIONS We reserve the right to correct any errors and to change or update information without prior notice.


12. PROHIBITED USES You are prohibited from using the site or its content for unlawful, fraudulent, abusive, or malicious activities, including spamming, data scraping, and violating third-party rights. We may terminate your use of the Service for any violations.


13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. Your use of the Service is at your sole risk. We are not liable for any damages arising from your use of the Service.


14. INDEMNIFICATION You agree to indemnify and hold harmless Refrigeration Experts and its affiliates from any claims or demands arising from your breach of these Terms or your violation of any law.


15. SEVERABILITY If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain in effect.


16. TERMINATION These Terms remain in effect unless terminated by either you or us. We may terminate access to our services at any time for violations of these Terms.


17. ENTIRE AGREEMENT These Terms constitute the entire agreement between you and us, superseding any prior agreements. Ambiguities will not be construed against the drafting party.


18. GOVERNING LAW These Terms are governed by and construed in accordance with the laws of Australia.


19. CHANGES TO TERMS OF SERVICE We reserve the right to update or change these Terms at any time. Continued use of our website or services after modifications constitutes acceptance of the updated Terms.


CONTACT INFORMATION For questions about these Terms of Service, please contact us.

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