Norris Madison IM20 - Upright Passthrough Dishwasher With Condenser

Norris Madison IM20 - Upright Passthrough Dishwasher With Condenser

The Norris Madison IM20 with Condenser is the IM20 upright pass-through dishwasher fitted with a stainless steel steam condenser (heat recovery) system, for kitchens where steam and condensation are a problem. When a cycle finishes, steam would normally escape as the hood opens; the condenser captures it, reducing condensation on ceilings and pools on the floor that can cause slips. Norris says it also directs that heat back into the machine's cold water supply to help lower running costs, while washing performance stays the same as the standard IM20.

Key features:

• Steam condenser (heat recovery) system reduces steam and condensation in the kitchen
• Recovered heat is directed back to the machine's cold water supply
• Up to 1,000 plates per hour (around 40 loads, depending on incoming water)
• Quick start: the cycle starts when the smooth-lifting hood closes
• Automatic detergent and rinse aid injection
• Rinse pump, with a 1100 W wash pump
• Corner or in-line positioning
• Easy to clean, ergonomic design

Specifications:

• Model: Norris Madison IM20 with steam condenser (Norris part 25-400-2R)
• Output: up to 40 loads per hour
• Rack size: 500 x 500mm; usable wash height 440mm
• Dimensions: 634 W x 745 D mm (725 x 818 mm including handle); about 2150–2210 mm high with the steam condenser
• Water use: 2.7 litres per cycle
• Wash tank 20 litres at 60°C; rinse tank 6 litres, rinse at 82°C
• Pumps: 1100 W wash, 200 W rinse
• Power: 400V 50Hz three phase plus neutral, 20 amps per phase
• Drain: gravity (drain pump optional)
• Included: plate rack and flat rack (500 x 500mm), cutlery container, drain hose, water hose, operating manual

Good to know before you buy:

• Height: with the condenser the machine stands about 2.15–2.2 m tall, so check your ceiling height and any overhead shelving or ducts.
• Power: it needs a three-phase supply (20 A per phase) and must be connected by a licensed electrician. We supply the equipment only.
• Water and drain: connection by a licensed plumber, who should check the water connections the condenser needs against the Norris installation instructions.
• Benches not included: inlet and outlet benches are not included.

Compare similar models:

• Norris Madison IM20: the same dishwasher without the condenser, 1500–1560 mm high
• Norris Madison IM20 Top Control: IM20 version with top-mounted controls
• Norris Madison IM7: smaller pass-through, up to 700 plates per hour

Common questions:

Do I still need an exhaust hood?
The condenser reduces steam and condensation, but ventilation requirements depend on your site and local rules. Check with your mechanical ventilation contractor or local council before you rely on it instead of a canopy.

Does the condenser change how it washes?
No. Washing capacity, cycles and rack size are the same as the standard IM20.

Do you install it?
We supply the equipment only. It must be connected by a licensed electrician and a licensed plumber in your area.

See all our commercial upright dishwashers.

Warranty: 2 years parts and labour, plus 3 years on the control board and cabinet, from Norris. Norris extends this to 4 years on the whole machine when Zexa ware-washing chemicals are used consistently (proof of purchase may be required). Exclusions apply.