Norris Madison IM20 - Upright Passthrough Dishwasher

Norris Madison IM20 - Upright Passthrough Dishwasher

The Norris Madison IM20 is a high-output upright pass-through dishwasher for busy restaurants, bars and cafes, built with European technology to Norris's specification for Australian conditions. It cleans up to 1,000 plates an hour (around 40 loads), and the smooth-lifting hood has a quick start option, so the machine starts when you close it. It suits corner or in-line layouts, and steps up from the IM7 with a bigger wash pump, a rinse pump, a 9.5 kW rinse element and 440mm of usable wash height.

Key features:

• Up to 1,000 plates per hour (depending on incoming water temperature)
• 1, 2, 3 and 12 minute wash cycle options
• Quick start: the cycle starts when the hood closes
• Automatic detergent and rinse aid injection
• Rinse pump, with a 1100 W wash pump
• Corner or in-line positioning
• Easy to clean, ergonomic design
• Optional steam condenser (heat recovery) version available

Specifications:

• Model: Norris Madison IM20 (Norris part 25-400-2)
• Output: up to 40 loads per hour
• Rack size: 500 x 500mm; usable wash height 440mm
• Dimensions: 634 W x 745 D mm (725 x 818 mm including handle); 1500–1560 mm high on legs, 1985–2045 mm with the hood raised
• Water use: 2.7 litres per cycle
• Wash tank 20 litres at 60°C (3 kW); rinse tank 6 litres (9.5 kW), rinse at 82°C
• Pumps: 1100 W wash, 200 W rinse
• Power: 400V 50Hz three phase plus neutral, 20 amps per phase
• Water connection: 3/4 inch BSP hot water, 10 L/min at 200–400 kPa
• Drain: gravity (drain pump optional)
• Included: plate rack and flat rack (500 x 500mm), cutlery container, drain hose, water hose, operating manual

Good to know before you buy:

• Power: it needs a three-phase supply (20 A per phase) and must be connected by a licensed electrician. We supply the equipment only.
• Water and drain: it connects to hot water and drains by gravity, connected by a licensed plumber. If your drain point is higher than the outlet, ask us about the optional Madison drain pump.
• Benches not included: inlet and outlet benches are not included with the machine.
• Height: allow up to 2045mm for the hood to open.

Compare similar models:

• Norris Madison IM20 with Condenser: same machine with a steam condenser to cut steam and recover heat
• Norris Madison IM20 Top Control: IM20 version with top-mounted controls
• Norris Madison IM7: smaller sister, up to 700 plates per hour, 16 amps per phase
• Norris FI 750: Australian-made electromechanical pass-through that connects to cold water

Common questions:

Can it go in a corner?
Yes. Norris designs the IM20 for corner or in-line positioning.

Should I get the condenser version?
If steam and condensation are a problem in your kitchen, or ventilation is limited, the IM20 with condenser reduces steam and sends recovered heat back to the cold water supply.

Do you install it?
We supply the equipment only. It must be connected by a licensed electrician and a licensed plumber in your area.

See all our commercial upright dishwashers.

Warranty: 2 years parts and labour, plus 3 years on the control board and cabinet, from Norris. Norris extends this to 4 years on the whole machine when Zexa ware-washing chemicals are used consistently (proof of purchase may be required). Exclusions apply.